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Mum's fury after being told to leave her son, 7, at Morrisons entrance

A mother was furious after being told to leave her seven-year-old son at the entrance to a Morrisons supermarket due to ‘ coronavirus rules’.

Single parent Alexa Bowyer claims a “bullish” security guard insisted she leave her child at the entrance as it was store policy, as part of wider coronavirus measures.

The 39-year-old said that after trying to reason with him and his colleague, she eventually left the store without her food and with her son in tears, having been made to feel “like a criminal”, reports Yorkshire Live.

She later spoke to the manager of the store who confirmed that this was not part of Morrisons policy.

Alexa was furious after being told to leave her seven-year-old son at the entrance (Image: Yorkshire Live/MEN MEDIA)

Miss Bowyer said: “It’s not Morrisons I’ve got a gripe with but with the security who handled the situation.

“I get them having to limit the numbers coming in and the importance of staying safe but asking a single parent to leave their underage child outside the store alone unattended is shocking.”

Miss Bowyer and her seven-year-old Ted visited the store in Harrogate on Wednesday to spend the lunch vouchers they had received from school to help during the lockdown.

Alexa Bowyer and her son Ted had visited the supermarket to get lunch (Image: Yorkshire Live/MEN MEDIA)

After getting to the front of the queue a member of security told her that her son couldn’t come in with her.

Miss Bowyer said: “I laughed because I thought he was joking. I thought ‘Of course he’s joking’.

“Another security guard said he can’t come in and I thought ‘He’s a child. There’s no way I can leave him outside’.

“I told them it was ridiculous. I’m sure they’d just made it up on the spot.”

She said that the security staff said it was store policy and reasoned that by taking her son inside she was increasing the chance of him contracting coronavirus and suggested that she leave him outside on a bench by the entrance.

The Morrisons store in Harrogate (Image: Yorkshire Live/MEN MEDIA)

She said that by chance a man she knew from a church group appeared and said he would watch her son for her whilst she shopped.

After going inside she was approached by a member of staff who saw her looking in distress.

Miss Bowyer said: “I told her what happened and she came out to the front door with me. She asked the security guard and he just said ‘Mum’s choice’. If it was my choice he would have come round with me!

“He told the store assistant that she had not been briefed and it was a new policy. She said that if it’s a new policy I can’t do anything.

“I put my basket down and left with my son. We didn’t get any lunch.”

She added: “It just left us really down. I rang the manager when I got back because I was really upset.

“I should’ve asked to speak to the manager at the time but I was so shocked with what happened I was not thinking straight.

“The way he spoke and the way he handled it. It was like I was a criminal.”

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Miss Bowyer said that she was invited back by the manager later and arrived when neither of the security staff from earlier were working.

She said that the manager told her it was not policy for children to wait outside whilst their parents shopped and assured her she would tell the security staff they were in the wrong.

“She was very apologetic and said she was going to have a word with the relevant security people.”

Miss Bowyer added: “I get that people are panicking but use your discretion.

“Ideally I wouldn’t be taking my son to supermarkets but can you get deliveries at the minute?”

Morrisons confirmed that it was not part of their store policy and that Miss Bowyer had received an apology from the management.


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