From Childline supervisors to police officers, the Guardian hears from non-health staff whose services are essential during the pandemic
The Childline supervisor, the Midlands
The demand is much higher at work. Normally there’s a peak in calls after school, but everyone is at home so there are loads of young people coming through all the time. There is also a lot more risk than we’re used to – it’s not just friendship issues, it’s problems with much more complexity.